Crypto.com vs Coinbase

Viktorija Zorkin
16 Min Read

Crypto investors who buy, sell, or trade virtual assets have probably heard of Crypto.com and Coinbase. Both exchange platforms use top-notch security measures and competitive trading fees. But how do other features compete against each other?

Read on to find out all the specifics in this Crypto.com vs Coinbase comparison.

Side-by-Side Comparison

Let’s take a look at the basics before we dive any deeper into the details.

 Crypto.comCoinbase
Account types:Retail and InstitutionalIndividual, Business and Developer
Number of cryptocurrencies:250+100+
Supported deposits:Crypto, Credit Card, Debit Card, Paypal, SEPA, TransferWise, ACHCrypto, ACH transfer, Wire transfer, Debit Card, PayPal, Apple Pay, Google Pay,
Account minimum:$0$2
Trading fees:Maker-taker fee 0.04%-0.40% based on pricing tierMaker-taker fee 0.00%-0.50% based on pricing tier + additional fees
Deposit fee:Free (with a minimum of $20 for ACH and $5,000 for Wire Transfer)Up to $10 on Fiat deposits
Withdrawal fee:Variable, depending on the coinMiner Fee – crypto
$0-$25 – Fiat
2.49% – Coinbase card purchases
Limitations:Withdrawal limit of 10 BTC per 24h

Other limitations not explicitly stated

Not indicated.

Vary based on payment methods and place of residence. Can be lessened by verifying some personal information

Mobile app:iOS and AndroidiOS and Android
Customer support:Email, Live ChatEmail, Ticketing system, Live Chat, Phone
Supported countries:100+100+
Excluded US states:New YorkHawaii, Indiana, Massachusetts, Missouri, Montana, Utah, Wisconsin, Wyoming

As you will notice in the table below, the Crypto.com fees and limits are clear and very straightforward. Coinbase, on the other hand, is not so transparent.

Account Requirements

The account requirements are not much different when comparing Crypto.com versus Coinbase. Since both platforms are regulated, you cannot buy or sell coins anonymously on either one. To sign up for these platforms, you need to follow the KYC protocols and provide proof of identity on both. This should be a valid government-issued ID. It goes without saying that new users need to be of legal age when creating an account as well.

Number of Cryptocurrencies and Features

The Crypto.com platform has an extensive crypto list. Its users have access to more than 250 crypto coins. Among these, you’ll find Cronos (CRO), the platform’s native coin. Furthermore, users can tackle DeFi markets and margin trading. Those in need of a crypto loan can use the Crypto Credit feature, which allows you to borrow up to 50% of your crypto collateral. Also, there is a separate Crypto.com NFT platform, where traders can get a chance to exchange tokens created by musicians, artists, and athletes.

On the rival exchange, users have access to more than 100 crypto coins. Out of the coins available on Coinbase, you can find the USD Coin (USDC). This is the native coin to this platform. Coinbase lends a helping hand to users who need a loan as well. But you can only use BTC as collateral and lend as much as 40% of its worth. For those looking to make a few extra coins on the side, a great feature to use is the Coinbase Earn. With it, you can earn crypto by learning about different digital currencies. If these are not enough, users can access more advanced features on the Coinbase Pro platform. This is a separate platform for more experienced traders.

How do Coinbase Pro vs Crypto.com compare? The main similarity is the fee model, which we’ll cover in the Fees section below.

Fees

Crypto.com calculates its trading fees using the maker-taker model. The maker fees range from 0.04% to 0.4%, while the taker fees start from 0.1% and can go up to 0.4%. The fee is calculated based on the past 30-day trading volume. The more one trades, the lower the fees are. Fees can be even further reduced for those who stake the CRO coin and use it to pay their fees.

The fee model employed by Coinbase is the maker-taker model as well. Rates on this platform fall in the range of 0.00% to 0.50%. Apart from the trading fees, users also need to pay the Network Fees, and potentially additional fees. These are not explicitly stated on the website but will be disclosed when making a transaction.

The similarity between Crypto.com vs Coinbase Pro when it comes to fees is that both have lower maker-taker trading fees for more active past-month traders.

Mobile Apps

The Crypto.com mobile app can be downloaded on both Android and iOS devices from the Google Play Store or the App Store, respectively. Once the app is downloaded, users can sign in to their account and use features like buying crypto, getting a loan, or even earning interest on their virtual assets.

Coinbase enables access to its services to users of Android and iOS mobile devices as well. Users of the Coinbase mobile app can use it for crypto conversions, tracking their portfolio, or getting real-time insight into prices, among other features.

Customer Support

Now that we covered the Coinbase vs Crypto.com mobile apps, let’s look into the customer service experience.

The Crypto.com exchange has a moderate-size knowledge-base where users can try to get answers to their questions by themselves. If they are unable to do so, customer service agents can be reached either by email or by the Live Chat feature. Judging by user reviews available online, it seems like Crypto.com’s customer service is not very responsive or has high first-response rates.

Coinbase, on the other hand, has more available correspondence channels for its users. Apart from the Live Chat and email options, the customer service department accepts requests via the ticketing system. On top of that, traders can speak to an agent and explain possible issues over the phone. However, users of the platform still complain about receiving poor customer service.

Coinbase vs Crypto.com: Regulation

Crypto.com’s services are licensed in all jurisdictions the platform operates. This makes it a fully-regulated platform. If it is available in your country/state, then it has obtained the necessary licenses from regulators. That being said, the KYC process on this platform is more meticulous when compared to unregulated competitors.

Coinbase is not very different from Crypto.com in this respect. It operates under obtained licenses in all jurisdictions that have access to the platform. It is a registered business with FinCEN in the US as well.

Security

Which one’s better when it comes to security: Crypto.com or Coinbase?

Crypto.com takes security very seriously. The platform itself employs a Zero Trust and Defense in Depth strategy. This means that users need to be authenticated, authorized, and continuously validated to get access. Furthermore, it uses firewalls, multi-factor verification, TLS encryption, and real-time monitoring of all deposits and withdrawals.

Speaking of your assets, cryptocurrencies are held in cold storage (offline wallets) and are insured to $500 million in case anything goes wrong. Fiat assets are held in custodial bank accounts and have SPIC coverage of up to $250,000.

How does Coinbase compare to Crypto.com?

Coinbase shares the practice of keeping crypto assets in cold storage. Only 2% of the crypto coins are held in warm storage, and all crypto is insured. Fiat assets are held in either custodial accounts, US treasuries, or money market funds. Coinbase decides where to store your assets, and there is no option for users to make that choice. It’s important to note that only fiat assets held in custodial bank accounts are FDIC insured up to $250,000.

When it comes to the platform’s security, all traffic on Coinbase is encrypted using the SSL protocol. Wallets and keys are secured using state-of-the-art encryption models. Furthermore, 2FA is employed when signing into all accounts.

Who Is Crypto.com Best For?

Crypto.com is suitable for active traders who want access to more options except the traditional buying and holding virtual assets. The low Crypto.com fees and the extensive list of crypto coins are a right fit for both beginner and well-seasoned investors. However, novice traders may find all the features a bit overwhelming. One downside that well-seasoned US investors may notice is that you cannot buy crypto with crypto but only with fiat.

Crypto.com Pros and Cons

+A substantial number of cryptocurrencies
+Lower Crypto.com fees vs Coinbase
+High security

-Higher fees for non-holders of CRO
-Unsatisfactory customer service
-No crypto-to-crypto trades for US users

Who Is Coinbase Best For?

Coinbase may be best for those new to the crypto trading concept and features. They wouldn’t need to worry about any complex jargon and advanced types of transactions. Instead, they can focus on buying, selling, and exchanging digital currencies. Those interested in more sophisticated features can find them on Coinbase Pro. One downside of this exchange is the complex fee structure.

Coinbase.com Pros and Cons

+Crypto assets are insured
+Has crypto-earning feature
+Lower fees on the more advanced platform

-Higher trading fees
-Not all fees are explicitly disclosed
-Advanced trading features not available on the standard platform

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Crypto.com vs Coinbase: Which Is Better?

Both exchange platforms are highly esteemed among their users and employ sound security practices. Crypto.com offers access to more coins compared to Coinbase. Its fees are lower as well. However, the user experience on Coinbase is more suitable for beginner traders. Despite the somewhat higher fees, it has an excellent knowledge base and features like earning coins while learning.

To wrap it up, deciding between Coinbase vs Crypto.com is a matter of personal preference and should be based on your individual trading needs. Hopefully, this comparison will help you make a choice.

FAQ
Is it better to buy crypto on Coinbase or Crypto.com?

Trading fees on Crypto.com are lower not only compared to Coinbase but also to many other exchanges. Furthermore, the Crypto.com withdrawal fees vary for different crypto assets. Coinbase may add other fixed fees on your transaction on top of the trading fees, which you’ll see on the transaction page. Otherwise, these are not explicitly stated on the site. However, while you can make crypto-to-crypto exchanges on Coinbase, Crypto.com doesn’t support such transactions.

Where is Crypto.com based?

When it first appeared in 2016, the platform was based in Hong Kong. Yet, after a year, Crypto.com changed its location. It is currently headquartered in Singapore and owned by the parent company Foris DAX Markets. Apart from the Singapore base, the exchange nowadays operates from offices located in Asia, Europe, and the Americas.

Does Crypto.com charge fees?

Crypto.com uses the maker-taker model to calculate its trading fees. These fees range from 0.04% to 0.4% per transaction. The Crypto.com selling or buying fees are lower for users with a higher 30-day trading volume or are CRO holders (the native coin of Crypto.com).

Is Crypto.com FDIC insured?

Crypto.com is FDIC insured, but this only applies to US fiat assets. These assets are held at one of the FDIC members and are covered up to $250,000. Users remain sole owners of funds, meaning that no one can claim those assets on their behalf.

Can you use Crypto.com in the US?

Crypto.com is a fully regulated crypto exchange platform available in all but one US state. While most US citizens can use Crypto.com, residents of New York have no access to its services.

Does Crypto.com have a wallet?

Yes, that is the Crypto.com DeFi Wallet. It is a non-custodial wallet, meaning the user owns the keys and crypto assets. You can use this wallet not only to store your cryptocurrencies but to explore potential DeFi endeavors. The wallet is user-friendly and employs a combination of biometric and 2FA authentication.

How to transfer from Crypto.com to Coinbase?

The first step to transferring from Crypto.com to Coinbase is copying your wallet address from Coinbase. Next, open Crypto.com and go to Withdrawals. Here you should select that you are withdrawing crypto to another platform and its external wallet. Select the plus sign to add the address you had previously copied. Once you have entered all your information, you will get an email to confirm your new wallet address. After the confirmation, your new wallet will become available, and you can go back to Withdrawals, enter the intended amount and finish the process.

Is Crypto.com better than Coinbase?

Crypto.com supports more crypto coins when compared to Coinbase. Furthermore, fees on Crypto.com can be lower, and the exchange has a wide variety of transaction types. Coinbase, on the other hand, may charge higher fees but has more learning resources for novice traders. Read our in-detail comparison of Crypto.com vs Coinbase to find out how they compete against each other in other aspects.

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