Kabbage Reviews: 2020 Edition

Is your bad credit score preventing you from getting the much-needed funding for growing your business, equipment financing, or hiring new employees? 

Well, if you can’t find business loans for bad credit, then you should consider a business line of credit!

In our Kabbage lending platform review you will find the following information:

  • What type of service Kabbage offers and who they are best for
  • How to apply for Kabbage’s services 
  • Terms and requirements 
  • Kabbage reviews by business owners
  • The pros and cons of using Kabbage
  • The costs associated with using Kabbage
  • Their privacy policy 
  • How to contact Kabbage customer service
  • Frequently asked questions (FAQ) about Kabbage

What Is Kabbage?

(Image Source: Kabbage)

Kabbage is a fintech company that provides small business owners with ready access to working capital. Kabbage was founded in 2009 by Marc Gorlin and Kathryn Petralia. Their aim was to give small businesses the option to borrow money online instantly

Who Is Kabbage Best for?

This alternative lending option provides a line of credit to small businesses that cannot qualify for a traditional loan. As such, Kabbage is best for small businesses that need quick loans or unsecured loans for bad credit

(Image Source: Kabbage)

Getting started with Kabbage

Kabbage offers three types of products:

  • Kabbage Funding – a line of credit 
  • Kabbage Payments – invoicing service 
  • Kabbage Insights – free analytics tool

Currently, business owners can apply for Kabbage SBA funding

(Image Source: Kabbage)

Before applying, check the loan eligibility of your business first. To check if your business is eligible for a Kabbage PPP loan click here

If your business is eligible for a PPP loan, click here to find out which documents you need to submit. 

The application process has six steps:

  1. Filling out an online form
  2. Verification of the documents
  3. Application review
  4. Submitting the application to the SBA
  5. SBA response
  6. Signing loan documents and depositing the funds

(Image Source: Kabbage)

To check the status of your application, you can use your Kabbage login credentials. 

Applying for a Kabbage line of credit is also a simple and fast process. All you need to do is fill out a free application on their website. 

You will need to:

  • Provide basic information about you and your business 
  • Connect your banking information or business service (Intuit QuickBooks, eBay, Amazon, PayPal, Xero and Stripe)

Your application will then be reviewed. The whole process takes 10 minutes. 

Terms & Requirements

The difference between business lines of credit and term loans is that with a business line of credit you are getting a separate loan each time you draw funds. 

If you are approved for a $100,000 line of credit and only spend $50,000, you will only be paying interest on the amount you have spent. 

The lines of credit range from $1,000 to $250,000

You can get 6, 12 or 18-month installment loans

Applying for a loan is free and you don’t need to accept the offer. 

You need to meet the following qualifications to apply for a line of credit through Kabbage:

  • Your business must be at least 1 year old
  • You must have annual revenue of at least $50,000 or $4,200 per month over the last three months

Funding is currently available in all 50 U.S. States and territories. 

Businesses in the following industries are ineligible for Kabbage loans:

  • marijuana
  • CBD
  • firearms
  • gambling
  • financial institutions
  • lending or 
  • non-profit organizations

Kabbage will verify your business using your business checking account and the business services you connect. 

They also request the following information:

  • Name
  • Business name
  • Home and business addresses and phone numbers
  • Industry
  • Business tax ID
  • Social security number

Now:

Does Kabbage do a hard pull?

Yes, during the application process Kabbage will need to perform a hard inquiry or a hard pull with your consent. 

Kabbage does not have a minimum credit score requirement listed. You can apply even if you have a bad personal credit score. 

Kabbage also does not require a collateral

(Image Source: Kabbage)

User Reviews

We looked up Kabbage reviews online and we are going to sum up what customers had to say about their lending experience

Kabbage is currently overwhelmed with Paycheck Protection Program applications, so the process is not as fast as usual. We believe that this is due to the high demand for Paycheck Protection Program loans

Kabbage reviews PPP:

(Image Source: Trustpilot)

We also came across a few Kabbage line of credit reviews of customers claiming that their funding was cut due to the Covid-19 situation. Kabbage, like other lenders, has suspended all their services in order to process applications for government funding

(Image Source: Trustpilot)

However, we also came across some good Kabbage reviews with customers praising how they are handling the situation. 

(Image Source: Trustpilot)

Here are some good Kabbage loan reviews we came across: 

(Image Source: Trustpilot)

(Image Source: Consumer Affairs)

Lastly, we also checked out the complaints left on the Better Business Bureau. Most of them were regarding the PPP loans and customers left replies that the issues were resolved afterward.

Kabbage reviews BBB:

(Image Source: BBB)

(Image Source: BBB)

Pros & Cons

Now, let’s check out all of the pros and cons of using Kabbage’s financial services. 

Pros

  • A+ rating with the Better Business Bureau
  • Fast approval – good for emergency funding 
  • Low loan requirements 
  • No minimum personal credit requirement 
  • No collateral required
  • No prepayment penalty fees

Cons

  • May file a general lien
  • Not available to all industries 
  • Late payment fees
  • Personal guarantee required in the loan agreement

Features

(Image Source: Kabbage)

Rates & Fees

Applying through Kabbage is free.

You will only have to pay an equal portion of the loan principal and a monthly fee.

There is no:

  • Origination fee
  • Annual fee, 
  • Monthly maintenance fee, 
  • Documentation fees, or 
  • Other hidden fees.

The only other fee besides the monthly fee is a late fee.

The rates range from 1.25% to 10%

Here is a good example of what you will be paying:

(Image Source: Kabbage)

You can also use their business loan calculator to calculate the estimated cost of the loan.

(Image Source: Kabbage)

Privacy & Security

Kabbage collects the following business information:

  • business name
  • address
  • email
  • telephone number
  • industry type
  • incorporation date
  • annual revenue
  • bank account information
  • average bank balance bank statements
  • credit card statements)
  • marketplace account information (e.g., transactions on PayPal, Shopify, Amazon)
  • payment information
  • business social network data)
  • accounting information (e.g., Quickbooks
  • vendor usage information (e.g., MailChimp)
  • information regarding our transactions and experiences with the business
  • beneficial ownership information

When discussing private credit, the lending service would need user information, such as:

  • Name
  • job title
  • user name(s) 
  • mailing address
  • email address
  • primary telephone number
  • date of birth
  • social security number
  • FICO score

Kabbage also requires general information, such as:

  • your Internet connection
  • the equipment with which you access the Sites and usage details
  • your operating system
  • browser version and internet protocol (IP) address
  • your mobile device type
  • your device’s unique identifier
  • your mobile network information
  • web pages, content, communications, or advertisements that you view or otherwise interact with
  • referring/exit pages, clickstream data, and information that you search for using the Services

Your information is used for the following purposes:

  • Providing you with services (to determine your eligibility, to verify your identity, to provide customer support, to provide targeted advertisements)
  • Communication (customer service, feedback, surveys)
  • Marketing and advertising
  • Compliance with law
  • Other purposes 
  • Aggregate data 

Your information will be shared:

  • With affiliates and subsidiaries
  • With service providers 
  • As requested by law
  • With business partners
  • Third parties

Customer Support

The Kabbage support team can be reached via the contact form on their website, mail, phone or email. 

(Image Source: Kabbage)

Alternatives 

How does Kabbage compare to other large authorized lenders offering business loans?

Kabbage Vs Fundbox

One of the important differences between these two lenders is the maximum loan amount

With Kabbage you can get approved for a credit line of $250,000, whereas with Fundbox you can only get approved for a credit line of $100,000.

Kabbage is also better if you need a longer loan amount term. Fundbox has a 12 and 24 week repayment plan, whereas Kabbage has 6, 12 and 18 months repayment plans. 

Lastly, Fundbox has a 4.6 rating on Trustpilot whereas Kabbage has a 4.5 rating. Most of the recent bad reviews on Kabbage are related to the SBA loan applications. 

Kabbage Vs OnDeck 

The main difference between Kabbage and OnDeck is that OnDeck offers short term loans, besides a business line of credit. 

With OnDeck, you can only get a line of credit of up to $100,000, compared to the $250,000 line offered by Kabbage. However, OnDeck offers quick money loans of up to $500,000.

The estimated annual percentage rate of the loan will start at 11.89%, though it will vary based on your personal and business credit scores, time in business, and annual revenue and cash flow. 

Another difference is the minimum score required. In order to apply for a loan with OnDeck you need a score of at least 600

If you meet OnDeck’s business loan requirements, you will be happy to hear that the company has a 4.9 rating on Trustpilot. On the other hand, there is a bigger number of Kabbage business loans reviews on Trustpilot. 

Final Verdict

Now, let’s sum up what we liked and didn’t like about Kabbage. 

What we liked most about Kabbage is that it gives a chance to business borrowers in the United States with a poor credit score. There is no minimum score requirement and they take the performance of the business into account before reaching a final lending decision. 

We also like how fast and easy the process is. You can get a final decision within a day. 

Lastly, no collateral is required, but a personal guarantee is. So, there are still serious implications of non-payment.

What we didn’t like are the high rates. We encountered a good number of Kabbage.com reviews from customers that claimed that the cost of the loan was too high. 

However, in spite of the high fees, Kabbage is a good lender for owners of small businesses. 

Common Questions About Kabbage

Is Kabbage legit?

  • Yes, Kabbage is a legitimate company. It was founded in 2009 and it has been accredited by the Better Business Bureau since 1/30/2014. 

How does Kabbage work?

  • The whole process is very simple. To start your application, you need to visit their website or use their mobile app and enter your business information. You will also need to link your business account. Using that information, Kabbage will review your revenue and business performance before reaching a lending decision. 

How much can Kabbage lend?

  • You can get approved for a line of credit of up to $250,000.

Can I get a loan from Kabbage if I have a bad credit score?

  • While Kabbage does take your creditworthiness into account in order to evaluate the risk of lending money, they also look at your business performance. And the financial performance of your business plays a part in the amount of funding you will get. 

Is it hard to get a loan from Kabbage?

  • Due to the fact that Kabbage has low borrower requirements (no minimum score required), it is easier to get approved compared to a bank. However, this comes with a price: high interest rates. If you are a business owner with a bad credit that needs to borrow money, then Kabbage is a good alternative for you. Bear in mind though, that applying for a Kabbage loan may have a potential impact to credit score

Does Kabbage check credit?

  • Yes, Kabbage does check your credit. A person’s score indicates the likelihood that person will pay their debts. If a lender states that applying doesn’t require a credit check, it could be a scam.

What is the interest rate on a Kabbage loan?

  • The monthly Kabbage interest rate ranges from 1.25% to 10%. However, while reading Kabbage loan reviews online, we noticed that a lot of the customers were complaining about the high interest rates. 

Is Kabbage a good lender?

  • A large number of the Kabbage funding reviews we read were from customers praising the fast and simple process of getting to borrow money online. So, we do think that Kabbage is a good lender overall. The most recent bad reviews we read about Kabbage were mostly about the Covid-19 loans. 

Are Kabbage loans personally guaranteed?

  • While Kabbage does not require borrowers to put up a collateral, a personal guarantee is required. We recommend checking out their article on the best way to borrow money without collateral. 

How to get a small business loan with bad credit?

  • While having bad credit makes it hard to get a business loan, it is not impossible. There are a lot of lenders and marketplace platforms in those cases. Besides getting a traditional loan, you can consider a business line of credit, merchant advance, or invoice financing. You can get a business loan with bad credit from Kabbage, Fundbox, or BlueVine.
    Before reaching a decision, check out our Fundbox, BlueVine and Kabbage reviews
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