Last Updated: January 8, 2021
Registering a business can often mean excessive paperwork and exorbitant attorney fees, however, online business formation services like Incfile have helped make the whole process much easier. Does it offer the best registered agent services or the best LLC service though? We did our research and went through multiple Incfile reviews to help you figure out if that is the case.
This Incfile review will look into the company’s online formation services, fees, user reviews, customer support, and more, so read on.
- Affordable pricing
- Over 4,000 5-star reviews
- One business day processing
- Free registered agent services for the first year
- Lifetime company alerts for filing deadlines
- Great customer support
- Online access to documents
- Limited intellectual property services
- No option to consult with a lawyer
Price starts at
$0 + state fees
1st year free, then $119 / year
Available in Gold & Platinum plan
Available in Gold & Platinum plan
Web hosting & domain
Available in Platinum plan
Incfile was founded in 2004 with the goal of making the process of registering a business easier through the pairing of streamlined technology and a team of dedicated business formation experts.
Whether you want to open an LLC, S Corp, C Corp, or any other business entity, Incfile’s mission is to provide prospective entrepreneurs with a superior and modern experience at an unparalleled value. Incfile makes incorporating a company as easy as possible, so you can focus on the business side of things.
Business formation services, compliance, third-party correspondence, and startup services — all in one place. Incfile is committed to providing everything a fledgling business might need.
Business Formation Services
Regardless of the industry or nature of your business, Incfile can help you form the organization of your choice, including:
Business Management Services
Beyond formation, Incfile has a full suite of startup services to keep your business going.
- Free LLC Filing
You’ll get the same business formation offering and service for free, backed by Incfile’s years of experience in the industry.
- Amendment/Name Change
Any major event that alters the information on your Articles of Incorporation needs to be reported to your secretary of state by filing an Articles of Amendment form.
Incfile.com can ease the burden of having to close down your venture by handling the business dissolution paperwork for you.
- Foreign Qualification
Filing a Foreign Qualification lets your company do business in other states.
- DBA/Fictitious Business Name
Filing a Doing Business As (DBA) name lets business owners choose a name to do business under that can be different from the official legal name.
- Annual Report
Incfile can help you with your annual report that details your company’s activities throughout the previous year.
- Certificate of Good Standing
A Certificate of Good Standing is an official document issued by the Secretary of State to verify that your company is compliant within the state of incorporation.
- Corporate/LLC Kit
Incfile issues every company they help incorporate with a personalized kit that includes all of the business’ official state documents.
- Business Licence Research Package
A business license ensures your company is doing business legitimately in the state it’s incorporated in.
- Trademark Search & Registration
Incfile will do the research to make sure the mark isn’t already taken, ensure the filing gets accepted by the government office, and provide sound legal advice throughout the entire process.
- EIN/Federal Tax ID Number
Companies require an EIN to open an account in the company’s name and to properly pay and account for any wage/payroll employees of the company.
- Business Accounting
Incfile offers complete business accounting and bookkeeping services at competitive prices.
- File S Corp Tax Election
If you are looking for tax benefits and want to reduce the amount of tax you pay on your LLC earnings, a (tax option) S Corporation Tax Election (Form 2553) is a necessity.
- Registered Agent Service
The Incfile registered agent service gives companies the convenience, reassurance, and accountability to help manage your vital legal documents and compliance.
- Change of Registered Agent
The company can also help you change your registered agent if need be. It’s a fairly simple procedure but has state-specific requirements.
IncFile Plans & Pricing
Incfile has a three-tiered pricing system.
This basic package has all the core features and includes the following services:
- Preparing and filing Articles of Organization
- Unlimited name availability search
- Free registered agent service for the first year
The best part is that you only need to pay the $0 + state fees.
This is the most popular Incfile price plan, and comes with all the services of the Silver Plan plus some extra features to get your business started:
- Employer identification number/Business tax number
- IRS form 2553
- Operating agreement
- Banking resolution
- Express shipping
- Lifetime company alerts
- Online access dashboard
- Unlimited phone and email support
- Business banking account
- Business tax consultation
The price of this package is $149 + state fees.
The Platinum Package ups the ante with the following services:
- Business contract templates
- Expedited filing
- FedEx delivery
- Domain name + business email
This plan will cost you $299 + state fees.
Customers can contact Incfile via phone, email, and fax. Incfile customer support is available Monday to Friday from 9 am to 6 pm CST.
Fans of snail mail can send letters to the Incfile mailing address:
17350 State Highway 249
Ease of Use
Incfile reviews show the platform is very user-friendly, the website offers a clean design with simple navigation tools and you can complete most of the tasks with a couple of clicks. The ordering system is straightforward, with all the documents readily available from the dashboard.
The dashboard is the central document repository and management tool for the business and can be accessed easily, once you’ve created an Incfile login, using the order number and email address associated with the application.
IncFile Customer Reviews
At the moment of writing, there are only 81 Incfile.com reviews on Trustpilot and the company has an overall rating of 3.2 on the platform. Almost all of the positive Incfile reviews refer the excellent support and customer service while all of the negative Incfile Trustpilot reviews were, strangely enough, also about the Incfile customer service.
The firm has a 4.8 overall satisfaction rating on Shopper Approved based on over 15,000 5-star Incfile reviews and 18,000 total reviews. The positive Incfile reviews in 2020 highlighted the service, reliability, and how the easy-to-use dashboard makes filing simple.
There have been 206 total Incfile complaints on the Better Business Bureau in the last three years. Out of those, 185 have been closed in the last 12 months.
We looked through some more Incfile customer reviews on other platforms as well. Incfile reviews on Reddit are mixed, some customers were satisfied with the service while others recommend just doing the filing yourself.
Incfile has plenty of experience helping businesses get off the ground, and all of their services, albeit limited, come with a transparent flat fee and they make getting your legal business paperwork done easier and more affordable for small business owners.
Our Incfile review shows this outfit is a great option if you’re working on a limited budget, with the exception of state fees the silver package is essentially free. Plus, you can take care of basic business formation, legal compliance, and taxes all in one place. That’s a great deal.
How does Incfile stack up against some of its competitors? Let’s find out.
Incfile vs LegalZoom
Incfile is the more affordable service between the two, given that its basic price plan is $0 (apart from the state fees). You also get Incfile registered agent services for free for the first year with business formation — then $119 annually thereafter — while LegalZoom charges $159 for the service from the onset.
LegalZoom does have a few things over Incfile though; customers can file patent applications through LegalZoom while Incfile trademark services aren’t available. Incfile also doesn’t provide the option to create custom and personalized corporate forms or provide ongoing legal help. LegalZoom provides both.
Ultimately, Incfile is more suited to newer businesses that need formation and compliance assistance while LegalZoom caters better to more established ventures.
Incfile vs ZenBusiness
The services that Incfile and ZenBusiness offer are almost identical, they both provide the full preparation and filing of your Articles of Organization, along with providing registered agent service for the first year.
The main difference is that ZenBusiness also includes a customizable operating agreement while Incfile includes additional third-party offers for a business bank account and website creation. ZenBusiness also has the best registered agent service, at $99 annually.
We read through some reviews online and ZenBusiness is often rated as the best LLC website. One ZenBusiness review, in particular, highlighted the efficiency of the service as well as the ease of use of the platform.
Incfile vs BizFilings
Incfile and BizFilings have a lot of similarities — they both have incredibly user-friendly dashboards as well as reminders about deadlines and state requirements — but they have some differences that might help customers make a decision.
BizFillings has a base price of $99 (+ state fees) while the entry-level Incfile package is essentially free. Both companies offer registered agent services with their packages, BizFillings only offers theirs for six months while Incfile’s offer includes a full year of the registered agent service.
Incfile is one of the best incorporation service options around. While we couldn’t find any Incfile coupon or discount at the time of writing, they still offer the cheapest LLC registration by far — it’s hard to go cheaper than free. The inclusion of a full year of registered agent services — again, free for the first year — is also a great plus.
Incfile is inexpensive, quick, and easy to use. Despite the mixed feedback on customer service, their long history, large customer base, and excellent Incfile reviews otherwise are all good indicators of their reliability and reputation.
FAQs About Incfile
What is Incfile?
Incfile is an online incorporation service that assists entrepreneurs with business entity formation, filing compliance documents, and filing taxes.
Is Incfile legitimate?
Incfile has been around since 2004, over 500,000 business owners have trusted them with their business needs and according to their website, 96% of customers who have used their service have given them a 4 or 5-star rating.
How do I cancel Incfile?
If you have placed an order that you want to cancel, you need to send an email to Incfile customer service within 24 hours after you have placed the order. There is a $30 cancellation fee. Incfile cannot accept instructions to cancel an order or make changes to an order by telephone.
How do I cancel Incfile as a registered agent?
You’ll need to visit your specific secretary of states’ website to access the appropriate forms and information on how to change your registered agent. However, you can always just email the company's customer support and they will cancel your registered agent service and/or help you to notify your secretary of state.