Price starts at:

 

$79 + state fees

Operating agreement:

 

$99

Registered agent:

 

$249 (with LLC formation) & $299/year as a standalone service

EIN registration:

 

$79 as a standalone service; discounts available with business formation

Editorial Rating

Editorial Rating

LegalZoom Review

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Price starts at:

 

$79 + state fees

Operating agreement:

 

$99

Registered agent:

 

$249 (with LLC formation) & $299/year as a standalone service

EIN registration:

 

$79 as a standalone service; discounts available with business formation

Annual compliance:

 

10 days free + $280/year

Web domain & hosting:

 

No

Advisory service:

 

Legal Protect Plan at $49/month

Processing time:

 

10–30 business days, depending on the plan

Editorial Rating

Is LegalZoom good for starting a business? Or are there better alternatives out there?

In our LegalZoom review, we will cover everything you need to know before deciding on whether to use their services to form your LLC.

What Is LegalZoom Best for?

LegalZoom is a company that offers online legal services. It was founded in 2001 and has since helped more than two million entrepreneurs to start a business.

LegalZoom reviews are a mixed bag: some customers are happy with the service they got, while others feel they got ripped off.

LegalZoom Services

The following are the LLC services offered by LegalZoom, whether they are included in an LLC package or an add-on service.

Business Name Availability Search

LegalZoom will check if the business name you want is available in your state. This service is included in all LegalZoom LLC formation packages.

LLC Filing

LegalZoom will review and complete all your paperwork before filing it with your state.

Comprehensive LLC Welcome Packet

This service includes:

  • Articles of Organization
  • A financial account authorization letter
  • A step-by-step checklist for after your LLC is formed
  • Lifetime Customer Support

Lifetime customer support is included in all LLC formation packages. The support team is available seven days per week to answer all of your business-related questions.

Operating Agreement and an Employer Identification Number

They can be bought separately ($99 and $79, respectively) or as a part of a bundle during business formation at a cost of $159.

Registered Agent Service

The LegalZoom LLC fees for the RA service are costlier when compared to competitors. When creating your LLC through the company’s website, you have the option to add this service. If you click on the option during checkout, you will get a notification stating that once your documents are submitted to the state, you will be charged $249. The service renews automatically each year.

LegalZoom Pricing

You can choose one of the three LegalZoom LLC packages:

  • Economy $79 + filing fee (30 business days)
  • Standard $329 + filing fee (15 business days)
  • Express Gold $349 +  filing fee (10 business days)

The following are the LegalZoom prices for additional services:

  • Legal Zoom registered agent: $249 for the first year + renews annually
  • Operating agreement: $99
  • Operating agreement plus EIN: $159
  • Operating agreement, EIN, and licenses: $199
  • Legal Protect Plan: This service is free for 10 days with your LLC order, then it renews automatically at $49/month
  • Total compliance: This service is free for 10 days with your LLC order, then it renews automatically at $280/year

With each additional service you purchase, the total LegalZoom LLC cost increases. Most of the services are optional, but you will likely have to take care of them somehow.

It’s a good idea to have a look at the state-specific requirements to see which extra services you might need. After that, you can do a cost-benefit analysis of taking care of them yourself.

We also recommend checking if your state has the option for rush filing. The LegalZoom LLC pricing model is a bit confusing: rush filing costs extra. If this isn’t offered in your state, however, you are basically paying the company to prioritize your order over its other orders.

LegalZoom Customer Support

You can contact the customer service team via the contact form on the company website or via the LegalZoom number.

The LegalZoom customer service can be reached during the following hours:

  • Monday to Friday, from 5 am to 7 pm PT
  • Saturday and Sunday, from 7 am to 4 pm PT

A good number of negative reviews suggest that customer support isn’t one of the firm’s strong suits. The sales team is easier to reach than the support team, and the waiting time for a support agent is upwards of one hour.

Ease of Use

Using LegalZoom’s website to create your own LLC is simple but has some downsides. For starters, LegalZoom tries to upsell its services each step of the way.

Essential documents, total compliance, operating agreement + EIN, etc., all have to be purchased separately. We recommend against clicking next without reading the full content of the page. You may end up having to pay more than $1,000 in extra fees if you’re not careful.

LegalZoom Reviews

LegalZoom has an A-rating accredited profile with the Better Business Bureau.

The main issues customers complained about in their LegalZoom LLC reviews are:

  • Customer support
  • Renewal of the registered agent service

Getting in touch with a customer service representative seems to be a hard endeavor. In almost all LegalZoom complaints, customers stated that they were on hold for more than an hour when they needed help.

Another one of the problems with LegalZoom is that it charges for services that are cheaper or free elsewhere.

For example, getting an operating agreement + EIN costs $159. However, you can get your federal tax ID number from the IRS for free in less than 15 minutes. However, some competitors include these services in the basic LLC packages offered. LegalZoom on the other hand doesn’t offer much extra in the Economy plan.

Our Verdict

While users frequently criticize the LegalZoom customer service, the company has a lot of experience and more than two million customers. The LLC package also contains some beneficial services, such as tax consultation. It also includes a guide on what to do once your LLC is formed. In addition, you can pick up additional services you might need, such as using LegalZoom as your registered agent.

If you believe that these services will be useful for your business, then LegalZoom may be the best incorporation service for you.

LegalZoom Alternatives

How does LegalZoom compare against competitors?

LegalZoom vs Rocket Lawyer

Rocket Lawyer offers similar LLC filing services. The main differences between these companies are the pricing models and the satisfaction level of customers.

The one-time LLC formation package by Rocket Lawyer costs $99.99. However, the company offers a monthly membership which costs $39.99 and the first business incorporation is free for members.

To find out if this is a good LegalZoom alternative, check out our Rocket Lawyer review.

LegalZoom vs ZenBusiness

ZenBusiness has a higher rating on Trustpilot and more satisfied customers, compared with the LegalZoom ratings on the same site.

Besides having numerous customers say that this is the best LLC website, ZenBusiness also offers lower prices. The starter package costs only $49 per year.

To find out which is the best LLC service for you, have a side-by-side look at our ZenBusiness review and LegalZoom review. Or, if you are just looking for an online legal service, check out our LegalZoom vs Nolo comparison.

Rocket Lawyer

Create your own legal forms, form a business, or talk to a lawyer—everything you need from a lawyer, at a fraction of the cost! You can try out the best online lawyer services that Rocket Lawyer provides during the free seven-day trial.

  • Legal Advice
  • Business Formation
  • 7-Day Free Trial
Visit Site

Show More

Create your own legal forms, form a business, or talk to a lawyer—everything you need from a lawyer, at a fraction of the cost! You can try out the best online lawyer services that Rocket Lawyer provides during the free seven-day trial.

Business Documents:

Yes

Personal and Family Documents:

Yes

Real Estate Documents:

Yes

Legal Advice:

Yes

Business Formation:

Yes

ZenBusiness

Finding inner peace when you’re rushing to submit all your paperwork is easier said than done. But starting an LLC can also be a Zen-like experience. ZenBusiness guarantees an element of calm while facilitating an affordable LLC formation process. What more could an entrepreneur ask for?

  • Very affordable plans
  • Transparent pricing
  • Registered agent included

Finding inner peace when you’re rushing to submit all your paperwork is easier said than done. But starting an LLC can also be a Zen-like experience. ZenBusiness guarantees an element of calm while facilitating an affordable LLC formation process. What more could an entrepreneur ask for?

Wrap Up

And to sum up: the main advantage of this company is that the team will help you start your business and that you’ll be able to tailor your services package according to your needs. While a lot of reviews highlight problems, mostly with customer support, ultimately, using LegalZoom for LLC formation can be a good value for money.

Pros

  • Business formation resources
  • Vetted attorneys
  • Customizable suite of services
  • A 60-day satisfaction guarantee

Cons

  • Poor customer support
  • Expensive add-on services

Editorial Rating

FAQ

What is LegalZoom?

LegalZoom is an online legal company that offers business formation services, as well as the creation of legal documents (will and testaments, etc).

Is LegalZoom legit?

Yes, LegalZoom is a legitimate company, founded in 2001 and headquartered in California.

How much does LegalZoom cost?

The LLC packages start at $79, excluding the state fees.

Is LegalZoom worth it for LLC filing?

While LegalZoom is an affordable option, it doesn’t offer the cheapest LLC registration. At $49 per year, the starter package offered by ZenBusiness is cheaper than LegalZoom.

Can you get a refund from LegalZoom?

LegalZoom has a satisfaction guarantee. You can request a refund within 60 days of purchase. As stated in the LegalZoom refund policy, they cannot refund filing fees, taxes, or money paid to third parties (attorneys affiliated with their legal plans).

Is LegalZoom good?

There are both positive and negative LegalZoom reviews online. So, all in all, they are affordable if you decide to skip the extra pricier services.