Last Updated: June 7, 2021
Starts at $17
Starts at $0
Windows, Mac, Android, iOS
100% accurate calculations, maximum refund, zero out-of-pocket fees
Phone, email, blog, live chat (with premium)
Surprising tax stats show that nearly 50% of Americans don’t know how much they should pay. Even if you do, chances are you’re wondering how to do online tax filing or which online tax service is the best.
Fortunately, many TaxSlayer reviews confirm that you can file your taxes effortlessly with this platform. It’s one of the oldest tax filing programs that won’t make you break the bank.
What Is TaxSlayer?
It’s an online DIY tax software that makes tax preparation, filing, and return feasible for taxpayers. Founded in 1965, the Georgia-based company provides all the tools and resources you’ll ever need to successfully e-file taxes at little to no cost.
Many TaxSlayer.com reviews refer to it as a simple but effective solution. You can rely on it to get the best online tax filing experience. Unlike its major rivals, TurboTax and H&R Block, TaxSlayer offers only a cloud-based version of the software. No download or CD version is available.
In case you feel more comfortable on mobile, you can get the TaxSlayer app on Google Play or Apple Store.
TaxSlayer makes tax preparation and filing easy. You can use the software to:
- File and prepare taxes
- Receive the maximum refund
- Get tuition expenses refund
- Maximize student loan interest
- Acquire business expenses deductions
- Get 1099 income and Schedule C guidance
The TaxSlayer estimator will help you calculate your tax refund.
It’s also a great solution for business. The ProWeb Edition is an all-inclusive cloud-based software designed for professionals who file federal, state, and local tax returns.
How to Use TaxSlayer
The filing process feels like an interview with a tax expert asking you simple and easy to understand questions.
TaxSlayer provides both guided and DIY navigation. The latter is among the best when it comes to tax return software. If you get confused, you can always return to guided navigation. You’ll also have to look at a few section summaries to check for any mistakes or left-out information.
Even though the company boasts a user-friendly interface, TaxSlayer reviews argue that TaxSlayer online isn’t that easy for beginners. That said, experienced tax filers won’t have a hard time navigating through the website.
Overall, it’s the best tax filing service for experienced DIY tax filing customers. Newbies are welcome, as well, though the tax return process might seem a bit more challenging to them.
The company is an excellent choice if you’re looking for cheap ways to file taxes. In addition to the TaxSlayer free edition, it offers inexpensive services to clients whose tax situation requires more comprehensive packages.
The software is also great for audited customers, primarily due to the TaxSlayer audit assistance. With the right plan, you can rely on audit help for three years.
TaxSlayer Desktop Version/Mobile App
TaxSlayer software comes in only one form — cloud-based. You can access it on mobile or by signing in to your account.
The TaxSlayer app has excellent ratings for Android and iOS — 4.6 and 4.7-stars. That’s another reason why TaxSlayer software reviews suggest it’s undoubtedly an outstanding online tax software.
TaxSlayer Pricing and Plans
TaxSlayer pricing is among the lowest and most affordable on the market. Our TaxSlayer review will discuss each of its five pricing plans.
If you need to file the Basic 1040 form, the Simply Free plan is a perfect choice. With it, you’ll be able to prepare, print, and file taxes for free. The TaxSlayer Free package includes one federal and one state tax.
TaxSlayer Classic is the most popular and affordable package. It covers all tax situations and income tax types with no restrictions for only $17 per federal and $32 per state return. If you sign up for this plan, the software will search for the best deductions so you could retrieve every possible dollar.
In the TaxSlayer Classic vs Free battle, the former wins the best value-for-money service. Yet, if you need to file no more than one federal and one state return, stick to the latter.
It is worth mentioning that both the Classic and Free plans include phone and email support. But it may take 24–48 hours before you get a response via email, which may be an issue when you desperately need help.
However, for $37 per federal tax return and an additional $32 for state, you can buy TaxSlayer Premium and avoid waiting for a response. With this plan, you get all services covered by the Free and Classic plans, plus priority support. Additionally, you’ll be able to live chat with a tax professional.
The company offers its respects to those who serve their country bravely with a special offer — TaxSlayer Military. If you’re active in the military, you can file your federal taxes online for free and pay $32 per state tax return. It covers all tax situations, regardless of their complexity.
There’s also a solution for small business owners, freelancers, and independent contractors — the Self-Employed package. For $47 per federal and $32 per state tax return, TaxSlayer will maximize your deductions so you could receive 1099 income along with Schedule C guidance. You’ll also have a tax pro by your side in case you stumble upon any issues.
Note that the brand also grants a 100% accuracy guarantee. In case the TaxSlayer calculator messes up, and you need to pay the penalty, the company will cover that for you, with interest charges. It also guarantees a maximum refund. Lastly, the Zero out-of-pocket fees feature offers you to pay $0 for the TaxSlayer cost of services. Instead, you can get it deducted from your tax return.
TaxSlayer User Reviews
Now let’s discuss user feedback and ratings we’ve researched for our comprehensive TaxSlayer review.
The company has an A + rating and was BBB accredited in 2005. However, it only has 1.56 stars. Unhappy customers gave it a low rating and called TaxSayer a scam. They accuse the vendor of trying to charge them with fees on the free plan.
TaxSlayer ratings on Consumer Affairs are similar. The company has 3 out of 5 stars. Satisfied users who gave the platform five stars praised it for its service quality. However, those rejected for refund or charged more than expected left the company a 1-star rating.
Please note that such bad feedback on BBB and Consumer Affairs is not based on a huge number of users. As such, it isn’t the true reflection of the company’s quality.
TaxSlayer customer reviews on TrustPilot are way better. Here the firm has a 4.5 rating. Negative reviews comprise only 5% of the overall number, and they mention the following issues:
- Lack of the second stimulus check
- Poor customer support
- Low service quality
Then again, the 5-star reviews appreciated the company’s quality, speed, and ease of use.
Our TaxSlayer review would not be complete without a tax software comparison to the product’s competitors.
TaxSlayer vs TurboTax
So, which is better, TurboTax or TaxSlayer? That depends on your tax situation, as well as your budget. With the Classic plan starting at $17, TaxSlayer is much cheaper than TurboTax. However, it’s stripped off some excellent features that TurboTax offers. The latter, on the other hand, isn’t the cheapest way to do taxes. TurboTax’s most affordable plan starts at $40, so you’ll pay way more for its services.
TaxSlayer vs TaxAct
Both offer some of the cheapest tax filing services, according to TaxAct and TaxSlayer user reviews. With TaxAct, you can file taxes for free (both state and federal) if you meet the conditions:
- Adjusted gross income of up to $63,000
- 56 or younger
- EITC eligible
- In military service with an adjusted gross income of up to $72,000
In case you fail to fulfill them, you’ll pay up to $64.95 for federal and up to $44.95 for state tax returns.
TaxSlayer vs TaxWise
TaxWise is more of a TaxSlayer Pro rival. It’s professional tax preparation software. With $599 per return or $2,793 for all-inclusive, TaxWise is far pricier than TaxSlayer Pro. Besides, TaxSlayer Pro reviews on TrustPilot are better — 4.7 compared to 4.3 stars.
H&R Block vs TaxSlayer
TaxSlayer prices are not as high as H&R Block’s, but it doesn’t offer the same services. In addition to the cost, the main difference between the two tax software companies is tax expert assistance. Not only does H&R Block offer Online Assistance packages, but you also have the option to visit one of the vendor’s offices and file your taxes with a pro.
Finding the best way to do taxes without breaking the bank can be tough. There are a lot of tax tools and solutions promising outstanding services, but do they truly offer that? TaxSlayer certainly does.
In their TaxSlayer reviews, users praise the company for its service quality, efficiency, and low prices. Its BBB accreditation with an A+ rating confirms the company doesn’t take its customers for granted. Quite the contrary, it strives to provide the best tax filing experience for very low fees.
- Budget-friendly prices
- Great customer support
- Shortcuts for advanced filers
- Free state return included in the base plan
- No-cost federal tax return for military members
- Limited import options
- No tax prep software version
- 24-48 hours for a response via email
- Not user-friendly for inexperienced filers
Is TaxSlayer free?
There’s a free plan, but it’s only for customers doing simple taxes, like Form 1040. Those with more complex tax situations will need a paid plan.
Is TaxSlayer safe?
The company has been BBB accredited and rated with an A+ ever since 2005, so you can rest assured it’s safe and legit. What’s more, the 100% accuracy guarantee grants you a penalty plus interest coverage. Also, if you don’t receive the maximum refund, you’ll get your money back.
What bank does TaxSlayer use?
TaxSlayer uses Green Dot Bank, a member of FDIC. Its TaxSlayer Visa® Debit Card offers the easiest and fastest way to get a refund via direct deposit. But, for its Zero out-of-pocket fees feature, charges are deducted from your refund via Civista Bank.
How long does it take to get a tax refund from TaxSlayer?
You should receive your tax refund from the IRS in less than 21 days.
How much does TaxSlayer cost?
For simple taxes, TaxSlayer offers free state and federal filing. Likewise, if you’re in military service, you can file federal taxes for free, while the state costs an extra $32. But if your tax situation requires filing more than one tax, choose a paid plan. The fees start at $17 per federal tax, and many TaxSlayer reviews show users are happy with that.