USSearch Logo

Compatible with:

 

Windows, Mac, Android, iOS

Criminal background checks:

 

No

Employment background checks:

 

No

One-time search option:

 

No

Editorial Rating

USSearch Logo

Editorial Rating

USSearch Review

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Compatible with:

 

Windows, Mac, Android, iOS

Criminal background checks:

 

No

Employment background checks:

 

No

One-time search option:

 

No

Reverse address lookup:

 

Yes

Reverse phone lookup:

 

Yes

Trial option:

 

Yes

FCRA compliant:

 

No

USSearch Logo

Editorial Rating

Are you the type of person who likes to stick to proven traditional methods of background checks?

Or are you a change and innovation-driven user?

If you feel closer to the first category, USSearch may be just the right search assistant for you.

But, even if that’s not the case, this US cyber investigation pioneer is, most definitely, worth giving it a chance. However, before you make your decision final, let’s first go over some of the platform’s fundamental characteristics and features.

The main objectives of this USSearch review are to:

  • explain the usage and search mechanisms of the platform
  • list and analyze all the services available
  • inspect costs and payment plans that the USSearch includes
  • unravel the user experiences
  • check the people search alternatives

So, let’s start!

What Is USSearch?

USSearch is one of the oldest and most advertised background screening agencies. It was launched in 1993, and it has managed to stay on top of the game ever since. Its headquarters are in Washington, while its coverage is nationwide.

The company takes pride in featuring on CBS, CNBC, Entrepreneur, and CNN.

Besides, it’s operated and supervised by renowned information conglomerate PeopleConnect.Inc. This fact undoubtedly gives USSearch some edge.

Still, the slightly outdated interface, along with the USSearch pricing methods, results in some of the potential users selecting other agencies.

Is USSearch reliable?

The platform uses only trusted private sources and reputable public databases while creating official reports. All this makes it a highly reliable information channel.

On the other hand, mistakes can occur with so much data passing through its gigantic processing system. And so, similarly like with any other online search wizard of this type, the results are to be taken with a pinch of salt.

Is USSearch.com legit?

USSearch is a registered and certified public records search company. As such, it’s a completely legit tool for conducting personal background checks.

The platform is ideal for tracking lost family members, checking your friends’ current whereabouts, performing reverse phone lookups, and similar services.

However, USSearch is clear about not being a consumer reporting agency. The platform even advises you against data findings misuse before each search. In other words, your USSearch background check results won’t be compliant with the Fair Credit Reporting Act (FCRA).

And as such, they shouldn’t serve for:

  • employment purposes
  • tenant screening
  • credit allocation criteria
  • insurance candidates selection
  • or any other similar purpose that requires FCRA compliance.

Features and Services

What shows up on a background check mostly depends on the search tool features and specific types of services. So whenever you can, opt for a company that excels in these areas and offers different screening types.
What can this USSearch.com review say about the platform’s features and services?

USSearch notable features

Here are the three main characteristics of the platform that are widely commented on across different reviews and forums.

Simple web design

Browsing through the official company’s website, one thing that caught our attention immediately is the web design simplicity.

And, while some users find this convenient since they don’t have to spend extra time checking numerous search options, others find it disappointing. And so, in almost every professional USSearch review, one can find comments such as:

Why doesn’t such a reputable company invest more in its web outlook?

Furthermore, we couldn’t oversee a couple of eye-catching phrases placed centrally on the home page. They are written in blue and underlined, which makes them look like shortcut links to specific services. But, they are not, and this is a bit frustrating.

At this moment, I imagine millions of new users ardently clicking on those shortcut links look-alikes and wondering — Why is the website unresponsive?

There is, definitely, a place for considerable improvements in this area.

Relatively high speed of search

On a positive note, we’ve noticed that the complete USSearch database inspection takes only a few minutes. The information here has been accumulating for over 25 years. Still, its selection and display process are almost instantaneous. It’s a feature worth praise.

The only thing that slows the whole process is the pop-up questions at the beginning of the search. But, these are common with background search platforms, and they help narrow down your search.

Name directory

Another feature that we couldn’t ignore is the USSearch alphabet dashboard.

It’s very prominent on the bottom of the homepage and marked in yellow. This directory contains the names of most US citizens, organized alphabetically. Once you’ve found the person you were looking for under the first letter of their last name, you can click on the unlock full report button.

The report will then open, and it will show all the available:

  • phone numbers
  • email addresses
  • locations
  • online accounts
  • and the rest of similar information that can help you get in touch with the person

Again, some USSearch reviews creators deem this feature a bit old-fashioned. However, we find it charming. Besides, we are sure that some of the senior users can appreciate it.

USSearch popular services

It’s a well-known fact that a service provider is only as good as the services it provides. So, let’s look into some of the popular USSearch services.

People search

The primary and most dominant product of this background check platform is the people search. The moment you open the USSearch website, the option will appear. Click on the get started button, and choose between performing USSearch by phone number, name, or address.

The final people search report will include:

  • person’s date of birth
  • phone numbers and email addresses
  • address history
  • employment history
  • relatives list
  • nearby sex offenders
  • social media profiles

Numerous satisfied users claim that this was the most straightforward and fastest people search they’ve used. Others object that some of the essential data is missing, such as educational history or marital status.

Reverse phone lookup

The USSearch reverse phone lookup can do much more for you than just feed your curiosity. It saves you plenty of time and effort trying to discover who’s been calling or texting you. Not to mention the advantage of knowing in advance that the person behind the number is some annoying seller or an agent for services you don’t require.

Finally, the person calling you might be someone dangerous. And this is undoubtedly worth finding out on time.

By choosing this service, you won’t just get the person’s name and address but also all the available social media profiles and photos. And these can significantly enhance the identification.

Reverse address lookup

Did you know that USSearch provides the contact information and name of the person whose property you are interested in buying?

Not only that, but you can get the basic info about current and past owners, the real value of the property, mortgage amount, evictions, and similar.

So, whether you are investing in real estate, or you’re just nostalgic about your old home, and you want to see who currently lives there, USSearch can help you out.

Opt-out option

Next to the website Privacy Policy and Terms of Use, there is a link named Do Not Sell My Personal Information. This link automatically directs you to the USSearch information share opt-out page.

There, you’ll find very clear instructions on how to limit or, altogether, prevent the platform from sharing your data. All you need to type is your full name, address, and email in dedicated slots. The email part is quite important here because you’ll need it for confirmation of your request.

The fact that USSearch offers this option demonstrates how seriously the company takes your privacy rights. And, ultimately, it shows care for the customers.

How Does USSearch Work?

One feature highlighted in most of the USSearch.com reviews is its ease of use.

The plain website design may not seem particularly appealing at first, but it certainly facilitates your work. One might say — the arguable lack of aesthetics is well-compensated with enhanced performance due to simplicity.

From the moment you open the website until the results are ready, it won’t take more than 20 minutes.

This USSearch background check review suggests five simple steps to follow:

Step 1 — Open your browser and type https://www.ussearch.com/. The homepage with very straightforward directions will open. Press either get started or start a search button.

Step 2 — Choose among different types of search the one you’d like to have. Enter all the information you have about the person. The more, the better. And then press the search option.

Step 3 — Answer a couple of additional questions that appear to narrow down the search.

Step 4 — After that, choose the suggested profile that fits the best. Click on get this report to finalize the action. You might be asked to provide your email address and agree to the terms of use subsequently.

Step 5 — The payment page with USSearch subscription cost will appear. Fill in the required details. As soon as you complete the payment, the full report will appear.

It may sound unlikely that any online search tool could perform the research of this scale. And, in such a short time. Just be reminded that the data is constantly updating, classifying, and sorting for the last 25 years.

By the time you hit that search button, the platform has only a few more algorithms to apply.

How Much Does USSearch Cost?

Whether that is on the plus side or a drawback, the USSearch costs are predetermined. Or, to be more precise, currently, there is only one service package to choose from.

At the moment, the price of accessing the USSearch database is $19.86, regardless of the report type.

This is, actually, the price of a one-month subscription. So if you want your report, you’ll need to subscribe. You can find the company’s reason for this within the FAQs section. The argument states that other companies’ single-report prices are higher than the monthly USSearch fees for unlimited searches. So why settle then?

Ultimately, there are no single reports, bulk purchases discounts, or promotions.

So if you’re looking for a one-off background check service, you may want to check out some USSearch alternatives.

Pro tip 1: If you linger for a couple of moments on the payment offer page, the $1 trial suggestion will pop up. It’s the same controversial payment strategy that companies like Instant Checkmate use too. At first, the platform shows only the full subscription payment option. But if you are hesitant enough, the cheap trial is there to convince you.

And although a USSearch free trial isn’t available, this affordable five-day test period is worth considering.

Pro tip 2: Remember to unsubscribe on time (for the trial period and in general). If not, the platform will proceed with your subscription and charge you monthly. As stated on the website, the membership automatically renews every 30 days.

User Reviews

Some of the most popular reviewing sites, such as Trust Pilot and BBB, have zero reviews on USSearch.

Furthermore, the BBB official site clearly states that USSearch isn’t BBB accredited.

On top of that, customer ratings of the company on ConsumerAffairs.com are quite discrediting. With a low average score and a high number of harsh feedback, USSearch seems to have left many disappointed.

But then again, people can be harsh, especially when it comes to unfulfilled expectations.

Meanwhile, several happy users are vouching for the best user experience and have left excellent USSearch reviews. Five-star ratings aren’t uncommon either, although they are much rarer than the lower ones. Some of the less-known reviewing websites have much higher ratings and better feedback for USSearch.

As always with online platforms of this type, opinions are divided.

Some individuals are arguing that these online person databases are intruding on one’s privacy. And they should be illegal, therefore. Others claim that the search option gives them peace of mind. Many people confess to finding long-lost relatives or timely discovering scams with the help of USSearch.

In the end, you can either choose to trust the reviews and follow the majority or to try the service and make your own judgment.

USSearch Customer Service

One thing is for sure — the USSearch customer support has a lot of space for improvements.

The working hours are limited, 7 AM – 5 PM, and only two channels of contact exist:

  • Via email
  • Via live phone support

Numerous customers complain that this kind of support doesn’t suffice, especially with urgent matters.

Additionally, refunds and unsubscriptions are hard to manage. This can be particularly frustrating, especially since USSearch promises refunds for all unsatisfied customers. Similarly, inadvertent money deductions are difficult to recover.

Still, according to ConsumerAffairs, there are multiple examples of users being super satisfied with the customer support agents they’ve come across.

Alternatives

How accurate is USSearch compared to its competitors?

Or, how accurate can people finder websites be, in general?

Maybe we’ll get closer to the answer if we put some of them side by side with USSearch.

USSearch vs TruthFinder

If you are looking for in-depth criminal record checks, giving the advantage to TruthFinder, might be a good idea. The platform absolutely thrives in this field. As a comparison, users complain a lot about the lack of USSearch criminal background check findings.

However, if you’re in for a quick phone background check or sex offender registry inspection, paying higher TruthFinder fees may not be worth it. Especially since there is no trial with TruthFinder, and your search might take longer due to its “spammy interface”.

If you are to decide based on the customer reviews, they are more in favor of TruthFinder.

USSearch vs Instant Checkmate

Instant Checkmate has an A+ rating from BBB, followed by numerous customer reviews in the reviewing section. All the while, USSearch is not BBB accredited, and so there are no USSearch reviews on the BBB website.

Still, the Instant Checkmate membership fee is significantly higher. So think twice before making your final choice.

The search options with USSearch are more limited, though, and the website is less modern and informative.

USSearch vs PeopleFinders

Talking about the search extensiveness and accuracy, these two background screening platforms show similar performances.

The main differences between the two are in the areas of pricing and the additional features.

For example, PeopleFinders monthly membership is close to $25, as opposed to USSearch’s $19.86. Meanwhile, the one-time search option is available on the former.

Finally, the lack of a USSearch app probably makes the users more inclined towards service providers such as PeopleFinders. Some users appreciate the ability to search on the go above all.

Bottom Line — Is USSearch the Right Search Assistant for You?

When it comes to choosing the right background check or people search agency, it all boils down to one thing:

What are your needs as a user?

If you are looking for a people screening tool that won’t take too much time or money and is reliable and accurate enough, then USSearch might be the right choice.

However, if you don’t mind paying larger amounts for more research options and picturesque web designs, then you should follow those preferences.

Each USSearch review is there to provide you with guidelines, but the final decision is, of course, yours.

And if you’re completely puzzled by all the offers, trying several cheap trials could finally help you decide.

Pros

  • Simple and fast search
  • Affordable monthly plan
  • Reliable sources
  • Unlimited background checks

Cons

  • Lacks 24/7 customer support
  • Membership is compulsory
  • Has some information gaps
  • Outdated website
USSearch Logo

Editorial Rating

FAQ

Is USSearch.com legit?

Yes, USSearch.com is a legit public records search company. However, it’s not FCRA compliant. And as such, it shouldn't be used as a substitute for a consumer reporting agency.

How accurate is USSearch?

USSearch may not be the most detailed search tool, but it's fairly accurate. It’s ideal for a quick and affordable basic scan of people.

How much does USSearch cost?

USSearch monthly subscription is among the cheapest, $19.86. There is no one-off search payment option. On the plus side, you can try out the platform for five days for just $1.

Is USSearch reliable?

This USSearch review finds the platform one of the most reliable on the market. The opinions may differ, and occasional mistakes can occur, but all in all, USSearch is trustworthy.